We are Catalyst

We are Catalyst

Catalyst delivers drainage, water supply, subsidence investigation, home emergency, and environmental services for the insurance sector and other customers, including business owners and householders

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CCTV Drain Surveys

CCTV Drain Surveys

We are experts in carrying out drainage investigations for the insurance industry using the latest CCTV surveying technology, helping our clients detect and put right drain and sewer problems safely and fast

 

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Drain Jetting

Drain Jetting

Catalyst carries out drain jetting to clear blockages for insurance companies and other clients, including property managers and housing landlords – using the latest and safest technologies and techniques

 

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Water Supply Pipe

Water Supply Pipe

From leak detection to supply pipe replacement, Catalyst operatives respond decisively to water supply problems with the latest technology and the safest service for insurers and loss adjusters

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Subsidence Service

Subsidence Service

We are experts in carrying out subsidence investigations so our insurance sector clients, including loss adjusters, understand all risks – we can then support implementation of long-term solutions

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Home Emergency Repairs

Home Emergency Repairs

Catalyst is trusted by insurance companies and other customers to provide a fast home emergency services that fix’s faults, mitigates damage, eliminates hazards and secures properties 365 days a year

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For expert assistance contact Catalyst now

0800 870 8080

From Call to Completion

Our experienced team will help you every step of the way

Read our Trustpilot Reviews

You can trust Catalyst to get the job done

Our name defines our purpose. Catalyst powerfully combines in-house technical expertise with highly responsive specialist services delivered by proven professionals to give our clients and their customers the best possible outcomes.

We continuously monitor, audit and seek to improve how we complete our work. So our insurance, commercial and domestic clients can always trust the drainage, water supply, subsidence control, home emergency and environmental services we deliver.

We project manage every surveying, investigation, repair and remedial job we carry out.

Highly recommend.

I had to get a CCTV survey done to satisfy a home buyer survey concern and catalyst had someone out within a couple hours.

J C

We had a blocked sewer drain last week and Catalyst attended the same day to jet through and clean the drain, as well as check with a camera. We were very satisfied with their work.

Sean Figov

We had a mains water pipe leak and our insurance company assigned Catalyst to deal with it. They fixed the leak back in April, but yesterday the same spot started leaking again and Catalyst sent someone to fix it this morning. Extremely happy with the very friendly service we received from them, and would definitely recommend them. Thank you very much

Will Davies

I am very happy with the service they provided. It was a brilliant service from the very beginning to the end. Everyone who contacted me on the phone was very polite and helpful. The dealt with my emergency straight away. Their mechanic who attended to my property was very efficient, polite and helpful. He checked every possible option to figure out the problem and dealt with it in no time at all. They should pay him king’s ransom for the job he does

suna coverdale

Very rapid contact by phone and operative visited the same evening. Extremely happy with outcome.

Bill Matthews
Charlotte Jones

The office responded very quickly when they were contacted by my insurance provider. Contractor arrived as promised the next morning. He was very helpful and sorted out the problem. He even made a phone call for me to my water provider. I would recommend this service

Julia Lowe

Catalyst Services were the contractors used by my Building Society Home Insurance for a blocked drain issue at my property. They were very hepful, they answer calls straight away, call you back and email, fantastic communications. The problen wasn’t straightforward as it was found after several attempts to unblock, there was a man-hole/drain hidden under my decking, completely unbeknown to me. So the decking was removed so the drain could be located and unblocked and checked for any defects. The guys worked so hard and were always polite and keep me informed of what was happening. Emily and Jonathan were my contacts at Catalyst and they were great. I would highly recommend the team.

Ann Mackenzie

Drainage contractor attended as agreed the following morning after reporting the issue. Very good and courteous contractor and quickly sorted out the underground blockage and thorough clean-up. Won’t post any “before” pictures of the overflowing man hole!

Philip Barrett

Excellent service provided by Catalyst Services. I contacted my Home Emergency insurance provider at 8.30am for help with a blocked drain to a septic tank. They arranged for Catalyst Services to resolve the issue and I was subsequently contacted (by Catalyst) within 20 minutes to arrange for someone to attend to the problem the same afternoon. Their operator called at around 1.30pm to confirm he was en route and he arrived slightly earlier than he expected. The operator was very friendly and helpful and unblocked our drain within an hour. Very professional and efficient from start to finish – highly recommended. Thank you.

Lynn Shaw

Latest News From Catalyst

Helping business and domestic customers every day of the year

Catalyst – 10 Years of Service

Training

Catalyst – 10 Years of Service

In pictures and words – industry colleagues attend service demonstrations arranged by the Catalyst Training Academy to celebrate the company’s 10th anniversary....

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Catalyst marks 10th anniversary with ‘impressive’ training day for industry professionals

Company News

Catalyst marks 10th anniversary with ‘impressive’ training day for industry professionals

Catalyst Services UK has celebrated its 10th anniversary by hosting a demonstration day and...

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CCTV and drainage training from Catalyst boosts claims expertise

Training

CCTV and drainage training from Catalyst boosts claims expertise

Catalyst Services UK has continued its knowledge sharing partnership with a leading loss adjuster...

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