Careers at Catalyst

Catalyst Services UK Ltd is a well-established, specialist and innovative company which is growing fast and we constantly require the right people to join our Catalyst team.

As an inclusive employer, with the wellbeing of our employees at the heart of everything we do, we want you to enjoy your workday knowing you’ve got a friendly and supportive team around you.

Career progression is open to all our employees. We provide the specialist industry training to help you progress throughout your career at Catalyst.
We want you to be the best that you can be and can support you to gain your CII (Chartered Insurance Institute) qualification, with time during work hours to study and attend exams, as well as contributing to the cost of the qualification.

At Catalyst, you’re not just a number. You’re a valued member of the team, helping us to provide the professional, high quality service that’s expected by our customers.

Join Catalyst and experience the difference.

An award winning company

We’re incredibly proud of our team, and their hard work and dedication has led to Catalyst being nominated for several business awards in recent years.

Our latest award was for Business of the Year at the Oldham Business Awards in October 2022.

Being named Business of the Year was a testament to the exceptional contribution of the determination and skill of every member of the Catalyst team, especially during tough times, to give our clients brilliant service.
Find out more about the awards night and see us being announced the winner, on our news post here.

2022 saw Catalyst nominated for three further business awards:

Business of the year award - Oldham Business Awards
Picking up our Business of the Year award at the Oldham Business Awards

Employee benefits

When you join Catalyst you’ll have access to a host of employee benefits to support you on your career journey.

Our primary objective is to deliver exceptional service for all our customers, so we invest in our team members by providing training to help them perform at their best and feel empowered to provide the right solutions every time.

Benefits include:

  • Specialist training: You’ll have access to our in-house training academy to learn new skills and expand your knowledge of the insurance industry.
  • Annual salary review: We review salaries every year to ensure you are paid appropriately in line with your progress.
  • Performance based bonus scheme: We believe in rewarding hard work so all Catalyst employees can be involved in our bonus scheme.
  • Social events: Christmas and birthday parties, industry events – we all need to have some fun!
  • Hybrid working: There may be times when you need to work from home, we work with you to create a work schedule that suits you.
  • Employee wellness: We take your health and wellbeing seriously – free eye test, office chair support, team building events and competitions.
  • Birthday half days: All Catalyst colleagues are entitled to a half day off on their birthdays.

Our values

At Catalyst, you’ll find a friendly, supportive and sociable work environment.

All team members are valued, with everyone contributing to the high quality service that’s expected by our customers.

To help us provide the best for our customers, we have 6 values that drive the way we do business and how we deliver our service. They define what we stand for and what our customers and suppliers can expect from us.

  • Focus: Our primary objective is to deliver exceptional service for all our customers, including the insurance companies and asset managers we are instructed by and their clients who rely on us for fast and effective solutions.
  • Value: Our product offering is based on delivering four essential components – Reducing claim lifecycles, removing unnecessary costs, enhancing the customer journey and fully managing fulfillment by vetted and approved contractors.
  • Expertise: We are experts in our field. Our project managers have many years of experience and our claims handlers are fully trained and empowered to provide the right solutions every time.
  • Integrity: We follow a strict ethical code and act in the best interests of all parties involved so a fair outcome is always achieved.
  • Innovation: We are constantly looking at ways to improve the services we provide and introduce new products our customers will value. We do this by investing in research and development and through smart use of data analysis so we can give customers clear advice on future risks and trends.
  • Wellbeing: We match our technical expertise with a caring approach to doing business. This starts with properly supporting our teams so they have the training, knowledge and technology they need to do a great job in a pleasant working environment. We also seek to fully consider the wellbeing of our customers, so we leave them happier and better able to face future challenges.

Speculative applications

If you’re interested in working for Catalyst but don’t see a vacancy available, we’d still like to hear from you.

Fill out the form below, attaching your CV and we’ll get back to you.

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