For every job we undertake, we strive to ensure it is carried out to the highest possible standard and with all aspects of our work communicated transparently with our clients and their customers.
We seek to act, at all times, with integrity, delivering the best possible value and carrying out work safely and with full care and consideration for customers and all other people.
Where customers may have concerns about our work, we have a policy and procedure for ensuring these are dealt with quickly, transparently and fairly.
Catalyst provides service guarantees for all work undertaken, covering the quality of work, parts used, and whether the work was fit for purpose. Specific terms are determined by the tasks required for each project.
Helping business and domestic customers every day of the year
May 16, 2023
Ability and enthusiasm wins Damian insurance career boost
Catalyst Services UK has made its latest internal promotion as it continues to develop its operation to meet growing demand for its services. Damian Elder, who joined Catalyst in January 2023, has been promoted to be a property claims handler. He joined the business after moving to the UK from Johannesburg, South Africa....
May 10, 2023
Catalyst’s Paul Duddle voted into top job at subsidence forum
Paul Duddle, Head of Technical and Network at Catalyst Services UK, has been selected to be the Vice-Chair of the Subsidence Forum, the expert body for subsidence in the United Kingdom....
May 09, 2023
Emily and Joe achieve insurance qualification success
Catalyst colleagues Emily Carter and Joe Langridge have taken a major step forward in their careers as insurance professionals by being awarded their Chartered Insurance Institute Certificates. ...