History & Growth

Catalyst Claims Logo

August 2014 – Company established

Oldham Business Awards

May 2015 – Finalist, Start-up of the year, Oldham Business Awards

Turnover for 2019/20 over 2.8million

August 2015 – Turnover for first year’s trading £53,834.10

Cairo House Oldham

August 2015 – Move into new offices at Cairo House, Oldham

Paul Duddle joins Catalyst

Sept 2015 – Senior Technical and Networks Manager Paul Duddle joins Catalyst


January 2016 – New claims management software introduced


July 2016 – Business Development Manager Jon Haddon joins Catalyst

Attracts first Tier 1 insurer as a customer

April 2017 – Attracts first Tier 1 insurer as a customer

Turnover Breaks 1 million

August 2017 – Turnover for 2016-17 breaks through £1million

Subsidence Forum

December 2017 – Catalyst joins Subsidence Forum

Move to bigger offices in Delph

December 2017 – Move to bigger offices in Delph

Chartered Insurance Institut Customer Service in Insurance Qualification

January 2018 – Catalyst creates a new insurance sector apprenticeship, by creating Customer Service Practitioner Apprenticeship Standard with the Chartered Insurance Institute Customer Service in Insurance Qualification

Apprentice Joe

February 2018 – Catalyst takes on 1st apprentice, Joe Langridge

Business Of The Year 2017

February 2018 – Business of the Year (Under 10 employees) Greater Manchester Business Awards 2017

Oldham Business Awards

May 2018 – Finalist – Business between £1m and £5m, Oldham Business Awards

Post Claims Awards 2018 Finalist

June 2018 – Brad Jackson, Rising Star Awards, Finalist, Post Claims Awards

Subsidence Forum

October 2018 – Participates in first Subsidence Forum Training Day


November 2018 – Becomes SafeContractor


November 2018 – Joins the Royal Society for the Prevention of Accidents

The Water Jetting Association

November 2018 – Joins the Water Jetting Association

The Oldham Pledge

January 2019 – Participates in Oldham Pledge


March 2020 – Signs Greater Manchester Good Employment Charter

Fsqs Registered

March 2020 – Achieves Hellios Information certification so is fully registered on the FSQS supplier qualification system.


May 2020 – Catalyst went live with Home Emergency Heating and Plumbing.

Women In Finance Charter

July 2020 – Catalyst Claims becomes a signatory to the HM Treasury Women in Finance Charter


August 2020 – Second Apprentice, Emily Carter, recruited

The British Insurance Awards 2020

November 2020 – Investing in the Profession Training Award, Finalist, British Insurance Awards 2020


June 2021 – Enters 10,000th claim onto new innovative claims platform


August 2021 – Turnover for 2020-21 rises to £3.3m, which is 165% of the £2.0m turnover for 2019-20


March 2022 – Financial Controller Stella Fidler ACA joins Catalyst.

Yvonne Bardsley - Catalyst Services UK

April 2022 – Business Improvement Manager Yvonne Bardsley joins Catalyst.

insurance post - claims and fraud awareds 2022 finalists

July 2022 – Shortlisted under the Claims Collaboration of the Year category for the Insurance Post Claims and Fraud Awards.


July 2022 – Named as a finalist in the Employer of the Year and Business of the Year categories in the Oldham Business Awards.


October 2022 – Winner of Business of the Year and Finalist in the Employer of Year category in the Oldham Business Awards.

John Carrington

October 2022 – Technical Claims Manager John Carrington joins Catalyst.

Leah Morgan

February 2023 – Leah Morgan is promoted to be client service leader.

February 2023 – Paul Slattery joins as operations manager.


March 2023 – Workforce doubles in size in 12 months to respond to instructions from new customers.

history and growth vicki

March 2023 – Vicky Wells is promoted to Home Emergency Division Team Leader

Catalyst’s first two apprentices - Emily-an-Joe

April 2023 – Catalyst’s first two apprentices, Emily Carter and Joe Langridge, receive their Chartered Insurance Institute Certificates.

Paul Duddle is appointed vice chair of the Subsidence Forum

May 2023 – Paul Duddle is appointed vice chair of the Subsidence Forum.


July 2023 – New operational structure established as Catalyst begins delivering services to three new clients

History and growth ami

August 2023 – Ami Beveridge joins Catalyst as Technical Account Manager

Latest News From Catalyst

Helping business and domestic customers every day of the year

Wear it and share it – welcome to Our Community Wardrobe


Wear it and share it – welcome to Our Community Wardrobe

Sally Maher had spent years raising money or taking in donations to collect toys...

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Protected: Catalyst marks 10-year milestone with ILC partnership deal

Company News

Catalyst marks 10-year milestone with ILC partnership deal

Catalyst Services UK has agreed to become a corporate partner of I Love Claims,...

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Egg-citing news! Catalyst community fund makes first donation


Egg-citing news! Catalyst community fund makes first donation

And to provide some additional festive treats, it has also given the charity 100...

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