August 2014 – Company established
May 2015 – Finalist, Start-up of the year, Oldham Business Awards
August 2015 – Turnover for first year’s trading £53,834.10
August 2015 – Move into new offices at Cairo House, Oldham
Sept 2015 – Senior Technical and Networks Manager Paul Duddle joins Catalyst
January 2016 – New claims management software introduced
July 2016 – Business Development Manager Jon Haddon joins Catalyst
April 2017 – Attracts first Tier 1 insurer as a customer
August 2017 – Turnover for 2016-17 breaks through £1million
December 2017 – Catalyst joins Subsidence Forum
December 2017 – Move to bigger offices in Delph
January 2018 – Catalyst creates a new insurance sector apprenticeship, by creating Customer Service Practitioner Apprenticeship Standard with the Chartered Insurance Institute Customer Service in Insurance Qualification
February 2018 – Catalyst takes on 1st apprentice, Joe Langridge
February 2018 – Business of the Year (Under 10 employees) Greater Manchester Business Awards 2017
May 2018 – Finalist – Business between £1m and £5m, Oldham Business Awards
June 2018 – Brad Jackson, Rising Star Awards, Finalist, Post Claims Awards
October 2018 – Participates in first Subsidence Forum Training Day
November 2018 – Becomes SafeContractor
November 2018 – Joins the Royal Society for the Prevention of Accidents
November 2018 – Joins the Water Jetting Association
January 2019 – Participates in Oldham Pledge
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May 2019 – Paul Duddle joins Subsidence Forum Executive Board
May 2019 – Mark Johnston joins Catalyst
October 2019 – Enters 5000th claim onto claims platform in just over two years
December 2019 – Year ends with 15 employees – 50% more than in January, the biggest increase in any year
December 2019 – Catalyst went live with Home Emergency Drainage.
March 2020 – Signs Greater Manchester Good Employment Charter
March 2020 – Achieves Hellios Information certification so is fully registered on the FSQS supplier qualification system.
May 2020 – Catalyst went live with Home Emergency Heating and Plumbing.
July 2020 – Catalyst Claims becomes a signatory to the HM Treasury Women in Finance Charter
August 2020 – Second Apprentice, Emily Carter, recruited
November 2020 – Investing in the Profession Training Award, Finalist, British Insurance Awards 2020
June 2021 – Enters 10,000th claim onto new innovative claims platform
August 2021 – Turnover for 2020-21 rises to £3.3m, which is 165% of the £2.0m turnover for 2019-20
March 2022 – Financial Controller Stella Fidler ACA joins Catalyst.
April 2022 – Business Improvement Manager Yvonne Bardsley joins Catalyst.
July 2022 – Shortlisted under the Claims Collaboration of the Year category for the Insurance Post Claims and Fraud Awards.
July 2022 – Named as a finalist in the Employer of the Year and Business of the Year categories in the Oldham Business Awards.
October 2022 – Winner of Business of the Year and Finalist in the Employer of Year category in the Oldham Business Awards.
October 2022 – Technical Claims Manager John Carrington joins Catalyst.
Helping business and domestic customers every day of the year
May 16, 2023
Ability and enthusiasm wins Damian insurance career boost
Catalyst Services UK has made its latest internal promotion as it continues to develop its operation to meet growing demand for its services. Damian Elder, who joined Catalyst in January 2023, has been promoted to be a property claims handler. He joined the business after moving to the UK from Johannesburg, South Africa....
May 10, 2023
Catalyst’s Paul Duddle voted into top job at subsidence forum
Paul Duddle, Head of Technical and Network at Catalyst Services UK, has been selected to be the Vice-Chair of the Subsidence Forum, the expert body for subsidence in the United Kingdom....
May 09, 2023
Emily and Joe achieve insurance qualification success
Catalyst colleagues Emily Carter and Joe Langridge have taken a major step forward in their careers as insurance professionals by being awarded their Chartered Insurance Institute Certificates. ...