History & Growth

Catalyst Claims Logo

August 2014 – Company established

Oldham Business Awards

May 2015 – Finalist, Start-up of the year, Oldham Business Awards

Turnover for 2019/20 over 2.8million

August 2015 – Turnover for first year’s trading £53,834.10

Cairo House Oldham

August 2015 – Move into new offices at Cairo House, Oldham

Paul Duddle joins Catalyst

Sept 2015 – Senior Technical and Networks Manager Paul Duddle joins Catalyst

January 2016 – New claims management software introduced

Jon-Haddon-joins-Catalyst

July 2016 – Business Development Manager Jon Haddon joins Catalyst

Attracts first Tier 1 insurer as a customer

April 2017 – Attracts first Tier 1 insurer as a customer

Turnover Breaks 1 million

August 2017 – Turnover for 2016-17 breaks through £1million

Subsidence Forum

December 2017 – Catalyst joins Subsidence Forum

Move to bigger offices in Delph

December 2017 – Move to bigger offices in Delph

Chartered Insurance Institut Customer Service in Insurance Qualification

January 2018 – Catalyst creates a new insurance sector apprenticeship, by creating Customer Service Practitioner Apprenticeship Standard with the Chartered Insurance Institute Customer Service in Insurance Qualification

Apprentice Joe

February 2018 – Catalyst takes on 1st apprentice, Joe Langridge

Business Of The Year 2017

February 2018 – Business of the Year (Under 10 employees) Greater Manchester Business Awards 2017

Oldham Business Awards

May 2018 – Finalist – Business between £1m and £5m, Oldham Business Awards

Post Claims Awards 2018 Finalist

June 2018 – Brad Jackson, Rising Star Awards, Finalist, Post Claims Awards

Subsidence Forum

October 2018 – Participates in first Subsidence Forum Training Day

Safe Contractor Alcumusgroup

November 2018 – Becomes SafeContractor

Rospa Logo

November 2018 – Joins the Royal Society for the Prevention of Accidents

The Water Jetting Association

November 2018 – Joins the Water Jetting Association

The Oldham Pledge

January 2019 – Participates in Oldham Pledge

Paul Duddle

May 2019 – Paul Duddle joins Subsidence Forum Executive Board

May 2019 – Mark Johnston joins Catalyst

5000th-claims-on-to-claims-platform

October 2019 – Enters 5000th claim onto claims platform in just over two years

15-employees at end of 2019

December 2019 – Year ends with 15 employees – 50% more than in January, the biggest increase in any year

Home Emergency Drainage Service

December 2019 – Catalyst went live with Home Emergency Drainage.

Greater Manchester Good Employment Charter

March 2020 – Signs Greater Manchester Good Employment Charter

Fsqs Registered

March 2020 – Achieves Hellios Information certification so is fully registered on the FSQS supplier qualification system.

Home-Emergency-Heating-and-Plumbing-Services

May 2020 – Catalyst went live with Home Emergency Heating and Plumbing.

Women In Finance Charter

July 2020 – Catalyst Claims becomes a signatory to the HM Treasury Women in Finance Charter

Apprentice Emily

August 2020 – Second Apprentice, Emily Carter, recruited

The British Insurance Awards 2020

November 2020 – Investing in the Profession Training Award, Finalist, British Insurance Awards 2020

10,000 Claim Processed

June 2021 – Enters 10,000th claim onto new innovative claims platform

August 2021 – Turnover for 2020-21 rises to £3.3m, which is 165% of the £2.0m turnover for 2019-20

Stella Fidler-Financial Controller-ACA

March 2022 – Financial Controller Stella Fidler ACA joins Catalyst.

Yvonne Bardsley - Catalyst Services UK

April 2022 – Business Improvement Manager Yvonne Bardsley joins Catalyst.

PPECFA22-LOGO-FINALIST

July 2022 – Shortlisted under the Claims Collaboration of the Year category for the Insurance Post Claims and Fraud Awards.

July 2022 – Named as a finalist in the Employer of the Year and Business of the Year categories in the Oldham Business Awards.

October 2022 – Winner of Business of the Year and Finalist in the Employer of Year category in the Oldham Business Awards.

John Carrington

October 2022 – Technical Claims Manager John Carrington joins Catalyst.

Latest News From Catalyst

Helping business and domestic customers every day of the year

Ability and enthusiasm wins Damian insurance career boost

Company News

Ability and enthusiasm wins Damian insurance career boost

Catalyst Services UK has made its latest internal promotion as it continues to develop its operation to meet growing demand for its services. Damian Elder, who joined Catalyst in January 2023, has been promoted to be a property claims handler. He joined the business after moving to the UK from Johannesburg, South Africa....

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Catalyst’s Paul Duddle voted into top job at subsidence forum

Company News

Catalyst’s Paul Duddle voted into top job at subsidence forum

Paul Duddle, Head of Technical and Network at Catalyst Services UK, has been selected to be the Vice-Chair of the Subsidence Forum, the expert body for subsidence in the United Kingdom....

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Emily and Joe achieve insurance qualification success

Awards

Emily and Joe achieve insurance qualification success

Catalyst colleagues Emily Carter and Joe Langridge have taken a major step forward in their careers as insurance professionals by being awarded their Chartered Insurance Institute Certificates. ...

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