About Catalyst

Catalyst Services UK provides specialist investigations, repair and renewal services for the insurance industry, as well as commercial and domestic clients.

Our expertise is focussed primarily on drainage systems, including off-mains drainage, water supply systems, subsidence investigation, environmental services, and home emergency services.

We derive our name, Catalyst, from our purpose, to bring together all parties involved in an insurance claim – the provider, customer, and a trusted contractor – to create an efficient, effective, and sustainable outcome for all concerned.

We combine our significant knowledge, experience and process control expertise with a trusted managed network of specialist contractors, vetted, audited and supported by us, to deliver excellent service for our insurance clients and their customers across the UK.

Thanks to the skills and industry expertise of the Catalyst team and the diligence of our service partners, we are pleased to say this approach to supporting our insurance and commercial partners has proved a success.

Since Catalyst was founded in 2014, our business has continued to expand rapidly. Allowing us to build a highly stable and financially strong service, with a reputation for innovation, reliable delivery, and consistently high standards of customer service.

about-catalyst-services-uk

Latest News From Catalyst

Helping business and domestic customers every day of the year

Training delivers best service for claims customers and insurers

Company News

Training delivers best service for claims customers and insurers

Claims handlers and customer service advisors at Catalyst Services UK have been undergoing internal...

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Kudos to Jonathan – Catalyst’s latest award winner

Awards

Kudos to Jonathan – Catalyst’s latest award winner

Professionalism, willingness to learn and very positive customer feedback are among the attributes and...

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Wear it and share it – welcome to Our Community Wardrobe

Community

Wear it and share it – welcome to Our Community Wardrobe

Sally Maher had spent years raising money or taking in donations to collect toys...

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From call to completion

Our experienced team will help you every step of the way

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