We are Catalyst

We are Catalyst

Catalyst delivers drainage, water supply, subsidence investigation, home emergency, and environmental services for the insurance sector and other customers, including business owners and householders

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CCTV Drain Surveys

CCTV Drain Surveys

We are experts in carrying out drainage investigations for the insurance industry using the latest CCTV surveying technology, helping our clients detect and put right drain and sewer problems safely and fast


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Drain Jetting

Drain Jetting

Catalyst carries out drain jetting to clear blockages for insurance companies and other clients, including property managers and housing landlords – using the latest and safest technologies and techniques


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For expert assistance contact Catalyst now

0800 870 8080

From Call to Completion

Our experienced team will help you every step of the way

Read our Trustpilot Reviews

You can trust Catalyst to get the job done

Our name defines our purpose. Catalyst powerfully combines in-house technical expertise with highly responsive specialist services delivered by proven professionals to give our clients and their customers the best possible outcomes.

We continuously monitor, audit and seek to improve how we complete our work. So our insurance, commercial and domestic clients can always trust the drainage, water supply, subsidence control, home emergency and environmental services we deliver.

We project manage every surveying, investigation, repair and remedial job we carry out.

Brilliant. Came within an hour of request and fixed straight away.

Kath Denny

10/10 service highly recommended went above and beyond on the job. They also reangled the pipe and u bend to prevent future issues. Great attitude from workmen “treat every house like my own” not just another job and they left it perfectly tidy and like they have never been.

Lily Risby

We had a water leak in the kitchen on a Saturday evening. Turned off water, mopped up & contacted insurance company first thing Sunday morning. Was referred to catalyst who phoned us within the hour and arranged for a plumber to attend first thing Monday morning. Problem sorted by a very pleasant young man called Charlie from PlumbCare. Very good service.

Brenda Stead

Great service , professional , get the job done !

Larry Beard

No messing about. Got the job done quickly and efficiently. Happy customer

Claire Murphy

Following water board’s notification of underground water leak on our property, our insurance company appointed Catalyst services to action repairs. This repair work was executed in the most professional manner. Communication was excellent, repairs finished with no evidence of any disturbances, which required digging up our block paving drive. Very pleased with end result

Chris Stone

Excellent service and communication from Catalyst, following their instruction by our Insurer to investigate / rectify water main (service line) leak.

They were very quick to make contact, and arrange attendance by contractor, keeping us updated throughout. It was also comforting and reassuring to have an appointed claims handler (Daniel Turnbull), thus making it unnecessary to have to speak to different people. Dan was on the ball throughout!

Garry Hobbs

Great service had to dig front and back for underground pipes .Everything put back as it was .Very professional

Paul Francis

Fantastic service, even though it was Easter weekend.


Really good service. Quick response and resolved the problem within 15mins. Friendly pleasant chap that came out too.


Latest News From Catalyst

Helping business and domestic customers every day of the year

Getting up to speed with AI in insurance at the ILC conference

Company News

Getting up to speed with AI in insurance at the ILC conference

The Catalyst team left the latest I Love Claims conference excited by the possibilities...

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Amazing Grace – meet Catalyst’s latest Kudos winner


Amazing Grace – meet Catalyst’s latest Kudos winner

Outstanding service and professionalism have won Grace Illingworth plaudits from colleagues and a Kudos...

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Catalyst excited by spark of innovation at subsidence training day


Catalyst excited by spark of innovation at subsidence training day

New technologies, including the use of artificial intelligence to crunch data captured in space,...

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