October 07, 2025
The first storm of winter has passed – what can we learn from it?
Storm Amy – the first storm of the winter – passed over the UK...
As part of our insurer client services Catalyst offer Underground Services and policy specific training.
Supporting handlers with these interactive sessions adds value to the customer journey.
Enabling handlers to support the customer and provide a better service at FNOL, claim validation and completion.
Any volunteers to carry out a CCTV survey of our drainage system and see what you find?
Now imagine the customer has had a severe backup internally.
Assisting handlers to empathise with a customer who may be stressed and unhappy.