Service illustrations
Drains and sewers in domestic and commercial premises are often out of sight and out of mind. When they go wrong they can cause major inconvenience, health risks and structural problems to homes and business premises.
It’s important to know who is responsible for drainage pipes to avoid unnecessary delays to repairs. Our teams will advise our customers whether a blockage or repair problem needs to be dealt with by themselves or the water utility company. Catalyst will liaise with the utility company on your behalf, ensuring that all the information they need is given to them so the drain problem can be resolved as quickly as possible.
Helping business and domestic customers every day of the year
November 11, 2026
Catalyst case study – water leak detection and pipe repair
Catalyst Services UK teams have demonstrated the value of responding decisively to insurance claims after a policyholder was alarmed to find a water leak beneath their front drive....
November 10, 2026
Paris wins Kudos Award for showing a flair for good service
Claims handler Paris Middleton-Taylor has won Catalyst’s latest Kudos Award for her excellent teamwork...
November 03, 2026
New Catalyst case study – pipe lining solution to rat infestation
A complex lining project carried out by Catalyst Services UK has rehabilitated drains beneath an elderly and vulnerable man’s house and cleared a rat infestation that had continued for months....
