Drains and sewers in domestic and commercial premises are often out of sight and out of mind. When they go wrong they can cause major inconvenience, health risks and structural problems to homes and business premises.
It’s important to know who is responsible for drainage pipes to avoid unnecessary delays to repairs. Our teams will advise our customers whether a blockage or repair problem needs to be dealt with by themselves or the water utility company. Catalyst will liaise with the utility company on your behalf, ensuring that all the information they need is given to them so the drain problem can be resolved as quickly as possible.
The above illustration shows who is responsible for public sewers, lateral drains and drains, depending on the property type.
The above illustration shows the correct way that waste water and surface water are removed from a property. The waste water (eg from toilets) must be removed via a separate pipe to surface water (eg from drain pipes).
Helping business and domestic customers every day of the year
May 16, 2023
Ability and enthusiasm wins Damian insurance career boost
Catalyst Services UK has made its latest internal promotion as it continues to develop its operation to meet growing demand for its services. Damian Elder, who joined Catalyst in January 2023, has been promoted to be a property claims handler. He joined the business after moving to the UK from Johannesburg, South Africa....
May 10, 2023
Catalyst’s Paul Duddle voted into top job at subsidence forum
Paul Duddle, Head of Technical and Network at Catalyst Services UK, has been selected to be the Vice-Chair of the Subsidence Forum, the expert body for subsidence in the United Kingdom....
May 09, 2023
Emily and Joe achieve insurance qualification success
Catalyst colleagues Emily Carter and Joe Langridge have taken a major step forward in their careers as insurance professionals by being awarded their Chartered Insurance Institute Certificates. ...
