Water Pipe Responsibility

When water service pipes need repairs or need replacing, it’s important to know who is responsible for them.

The water main (also known as the main carrier pipe) is the responsibility of the water utility company. A water service pipe is the pipe that transports clean drinking water from the water main to each individual property.

Water service pipes may be the responsibility of the homeowner or business. In some cases, more than one business or domestic property will share responsibility for a water service pipe if that pipe is helping supply water to more than one property.

The diagram below shows who is responsible for each type of water pipe. In addition, a supply pipe that runs under a highway or property owned by someone else to an outside stop tap is also the responsibility of the service user. Where properties share the same supply pipe, they are jointly responsible for its upkeep.

Catalyst

Got a water pipe repair problem?

Call Catalyst 0800 870 8080

Latest News From Catalyst

Helping business and domestic customers every day of the year

Strengthen your flood defence with insurance checks: Catalyst boss

Environment

Strengthen your flood defence with insurance checks: Catalyst boss

Catalyst Services UK Managing Director Brad Jackson is backing a government agency’s second national...

Read More

Catalyst to showcase drain repair best practice at subsidence training day

Training

Catalyst to showcase drain repair best practice at subsidence training day

Insurance claims specialist Catalyst Services UK will be demonstrating drainage pipe lining techniques at...

Read More

The first storm of winter has passed – what can we learn from it?

Environment

The first storm of winter has passed – what can we learn from it?

Storm Amy – the first storm of the winter – passed over the UK...

Read More

From call to completion

Our experienced team will help you every step of the way

Read our Trustpilot Reviews

Contact Form