August 14, 2025
Focus on training benefits colleagues, clients and customers
Catalyst Services UK is on track to complete its most comprehensive programme of annual...
Water Pipe Responsibility
When water service pipes need repairs or need replacing, it’s important to know who is responsible for them.
The water main (also known as the main carrier pipe) is the responsibility of the water utility company. A water service pipe is the pipe that transports clean drinking water from the water main to each individual property.
Water service pipes may be the responsibility of the homeowner or business. In some cases, more than one business or domestic property will share responsibility for a water service pipe if that pipe is helping supply water to more than one property.
The diagram below shows who is responsible for each type of water pipe. In addition, a supply pipe that runs under a highway or property owned by someone else to an outside stop tap is also the responsibility of the service user. Where properties share the same supply pipe, they are jointly responsible for its upkeep.
Latest News From Catalyst
Helping business and domestic customers every day of the year
July 24, 2025
Like a healthy snack? Come and work at Catalyst!
Teams at Catalyst Services UK now have the opportunity to choose complimentary healthy snacks...
July 14, 2025
Catalyst apprentice Benjamin achieves CII certification with distinction
Two years of diligent study and excellent workplace experience at Catalyst Services UK have...