History & Growth

August 2014 – Company established

May 2015 – Finalist, Start-up of the year, Oldham Business Awards

August 2015 – Turnover for first year’s trading £53,834.10

August 2015 – Move into new offices at Cairo House, Oldham

Sept 2015 – Senior Technical and Networks Manager Paul Duddle joins Catalyst

January 2016 – New claims management software introduced

July 2016 – Business Development Manager Jon Haddon joins Catalyst

April 2017 – Attracts first Tier 1 insurer as a customer

August 2017 – Turnover for 2016-17 breaks through £1million

December 2017 – Catalyst joins Subsidence Forum

December 2017 – Move to bigger offices in Delph

January 2018 – Catalyst creates a new insurance sector apprenticeship, by creating Customer Service Practitioner Apprenticeship Standard with the Chartered Insurance Institute Customer Service in Insurance Qualification

February 2018 – Catalyst takes on 1st apprentice, Joe Langridge

February 2018 – Business of the Year (Under 10 employees) Greater Manchester Business Awards 2017

May 2018 – Finalist – Business between £1m and £5m, Oldham Business Awards

June 2018 – Brad Jackson, Rising Star Awards, Finalist, Post Claims Awards

October 2018 – Participates in first Subsidence Forum Training Day

November 2018 – Becomes SafeContractor

November 2018 – Joins the Royal Society for the Prevention of Accidents

November 2018 – Joins the Water Jetting Association

January 2019 – Participates in Oldham Pledge

March 2020 – Signs Greater Manchester Good Employment Charter

March 2020 – Achieves Hellios Information certification so is fully registered on the FSQS supplier qualification system.

May 2020 – Catalyst went live with Home Emergency Heating and Plumbing.

July 2020 – Catalyst Claims becomes a signatory to the HM Treasury Women in Finance Charter

August 2020 – Second Apprentice, Emily Carter, recruited

November 2020 – Investing in the Profession Training Award, Finalist, British Insurance Awards 2020

June 2021 – Enters 10,000th claim onto new innovative claims platform

August 2021 – Turnover for 2020-21 rises to £3.3m, which is 165% of the £2.0m turnover for 2019-20

March 2022 – Financial Controller Stella Fidler ACA joins Catalyst.

April 2022 – Business Improvement Manager Yvonne Bardsley joins Catalyst.

July 2022 – Shortlisted under the Claims Collaboration of the Year category for the Insurance Post Claims and Fraud Awards.

July 2022 – Named as a finalist in the Employer of the Year and Business of the Year categories in the Oldham Business Awards.

October 2022 – Winner of Business of the Year and Finalist in the Employer of Year category in the Oldham Business Awards.

October 2022 – Technical Claims Manager John Carrington joins Catalyst.

February 2023 – Leah Morgan is promoted to be client service leader.

February 2023 – Paul Slattery joins as operations manager.

March 2023 – Workforce doubles in size in 12 months to respond to instructions from new customers.

March 2023 – Vicky Wells is promoted to Home Emergency Division Team Leader

April 2023 – Catalyst’s first two apprentices, Emily Carter and Joe Langridge, receive their Chartered Insurance Institute Certificates.

May 2023 – Paul Duddle is appointed vice chair of the Subsidence Forum.

July 2023 – New operational structure established as Catalyst begins delivering services to three new clients

August 2023 – Ami Beveridge joins Catalyst as Technical Account Manager

January 2024 – Catalyst wins contract with RSA

January 2024 – Catalyst Community Fund launched to support good causes recommended by colleagues

February 2024 – Launch of Catalyst Training Academy to deliver high quality specialist training for colleagues, clients and the

April 2024 – Catalyst becomes a Homes and Property Corporate Partner of I Love Claims

April 2024 – Turnover rises year-on-year by 50%

August 2024 – Catalyst reaches 10-years-in-business milestone

September 2024 – 10th anniversary marked with training day and evening celebration