Catalyst Services UK Ltd is a specialist supplier of underground and subsidence services throughout the UK.
Thanks to a period of continual growth we are looking to recruit customer focussed advisors to join the team.
Primary functions of the role are:
- Data Entry / Updating the Claims System
- Responding to Emails
- Inbound call assistance
- Liaising with customers, insurance companies and/or engineers to ensure that claims progress efficiently and that all parties receive regular updates
We are looking for people with strong problem solving abilities/able to think outside of the box, who are competent IT users (in particular Outlook, Word & Excel), who assimilate information quickly and enjoy working as part of a close knit team.
Technical training will be provided, along with the potential to become CII qualified.
Job Types:
- Full-time
- Part-time
- Permanent
Part-time hours:
Additional pay:
Experience:
- Customer service: 1 year (preferred)
Benefits:
- Casual dress
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Catalyst complies with all governmental Covid-19 safety recommendations.