Apprentice

JOB PURPOSE

As an apprentice you will learn all aspects of underground service claims management. We will ensure that your progress will be guided by a rigorous training programme, providing access to insurance learning material with the opportunity to obtain relevant qualifications. 

You will learn how to:

• Carry out desk-top handling of insurance claims. 
• Provide administrative support and handle incoming and outgoing calls for the insurance function, and ensure the delivery of service to our clients to the required standards.  
• Work flexibly, in a rapidly developing office environment. 

JOB TYPES

• Full-time
• Permanent

KEY RESPONSIBILITIES

• Communicate effectively when making outbound calls or taking inbound calls. 
• Develop and maintain working relationships with both internal and external customers. 
• Take incoming instructions, manage, and appoint, the appropriate claim roles. 
• Ensure that key performance indicators and deadlines are met throughout the insurance claims handling process. 

You will also act as a contributing member of the team and undertake such other duties as reasonably required.

ABOUT US

Catalyst Services UK is a well-established, specialist, innovative company, which is growing fast. We always look for the right people to join our Catalyst family. We are an inclusive employer, with the wellbeing of our employees at the heart of everything we do. Come and join the Catalyst family and experience the difference.

OUR VALUES

• Focus
• Value
• Expertise
• Integrity
• Innovation
• Wellbeing

SEE NEWS ABOUT OUR APPRENTICESHIP PROGRAMME